Reviews
Had the duct work and dryer vent cleaned at my our home. Service was outstanding. Worth the money!
TL:DR
I got a new furnace replaced at my home by Residential Heating and Air Conditioning, and the process was great, smooth, in reasonable time with a reasonable price with both the sale person Dave, and the installer Brett and Charlie. I would definitely do business with them again.
Details:
My furnace started acting up so I called one of the big HVAC contractor in the area to have a look, and I was recommended a total cost over $4500 to fix multiple different things that the tech suspected may be the problem of my 16 Rheem furnace. I then decided to look into getting it replaced and was getting different quotes from different HVAC contractor.
This is when I found Residential Heating and Air Conditioning. They sent Dave over to have a look at the system to provide a quote for a new furnace the same day I requested for it. It was great working with Dave, no pushy sell at all and no rush on decision and also no "you have to answer in 1-2 days to receive this specific discount" tactic. I appreciate that he allows me to have time to think about my option before making a decision, with all the initial discount offer intact. We were able on agree on the price. He also offered if I want my furnace to have a second opinion from the HVAC tech before deciding whether I would want to fix it or get it replace, and if I decided to get it replace, he can help me get the diagnose fee deducted from the total cost of installation. He was also respectful about the first initial payment over the phone and offer to stop by to get the payment, if I do not feel comfortable giving my card number over the phone.
On the day of the installation, Brett and Charlie showed up on time and started with the installation pretty quickly. They were very polite and Brett explained to me what their plan is and how long it would take to get the furnace replaced in the beginning. The work was done in reasonable time and looks great, and at the end Brett explained to me all the things that was done and answered all the questions that I have. They also keep the work area fairly clean afterward. Overall, the installation was smooth and in reasonable time.
They also handle the rebate for the furnace from their office so customer do not have to fill it out themselves. I will update my review with more details once that that is done.
Updated: Got the rebate in the mail 2 months later from the gas company. No issue and straightforward.
Brett installed a new heat vent into my bathroom remodel. It was meticulously done in a little over an hour! Very pleased with service. Luke serviced my ac unit and upstairs mini split unit. Very good communicator and we will definitely call them again!
Timely and effective
Got the job done on a late Afternoon
It's what I needed
Cody did an awesome job. Really appreciate his customer service.
Thomas K was excellent. He was a professional, explained what was wrong and what it was going to take to repair the issue. He kept me aware of his progress, didn't try to upsell me, looked at other parts of the furnace to make sure there was not going to be a future problem, estimated the work, and performed the needed repairs 12/10, would highly recommend.
Technician Thomas K did a great job inspecting and cleaning our furnace, AC and air exchanger. Very thorough and walked us through everything he did. Highly recommended!
Chris and his entire crew are amazing! Prompt, fairly priced. Awesome. Highly recommended!
Got an HVAC check up and Cody was very efficient, informative and professional. Great service overall!
Thomas was our technician for our annual maintenance with our furnace and air conditioner.
We also had surge protection installed plus a filter change for our humidifier system.
His work was very thorough, clean, and informative!
He was exceptionally knowledgeable, polite, prompt, and efficient!
So thankful and appreciative for the service we received from Thomas/ Residential Heating & AC inc!
Highly recommend!
