Reviews
We had an issue with a plugged secondary heat exchanger on our furnace when we were out of town this winter. I contacted Chris K after Centerpoint Energy shut off the gas due to high levels of carbon monoxide being blown outside the house. He offered to stop over and assess the situation himself. His candor about what was needed and what wasn't allowed us to make an informed decision. To prevent our pipes from freezing, Chris also set up a space heater by the water main until the new furnace could be installed the next day. He coordinated it all with our neighbors, and his professionalism and reassurance provided much needed peace of mind that our home was in very capable hands while we were away. We'd highly recommend Chris and his team!
I'm really pleased with my new furnace, AC and mini-split. Dave was very knowledgeable and helpful throughout the sales process, the equipment is great, and the installers were capable and professional. We had a problem after-the-fact with an unsealed gap in the wall around the mini-split conduit, but owner Chris Kallstrom personally followed up to make things right. Even though it wasn't perfectly flawless, I appreciate the care and the integrity.
The blower went out in our furnace and a tech was able to come out the next morning. Very professional and courteous service, from the person scheduling the appointments to the tech who performed the work. Our furnace was installed by Residential and has required very little maintenance. Very happy with our experiences with this company!
As a company that does residenital home remodeling and rehabbing, we have used Residential for the last 10 years on multiple properties. Their service beats other vendors hands down, their pricing is competitive and fair and they will always stand behind their work. If you want quick and reliable installs, Residential is the place to go!
Ceasar was so professional and helpful. He arrived on time, took the effort to make sure the service was done correctly! Very helpful and knowledgeable!
Great service. Friendly staff. Knowledgeable installers. Recommend this place to everyone
Can not say enough about the Chris K and the Residential crew! The set up of my outdoor furnace and ac was very challenging and Chris worked with the inspector and me all the way to the end. Top service!
Our furnace and AC, "Clean and Tune" was done by Sam. He was great. He provided
Outstanding customer service and work. Sam called ahead with ETA, was on-time, polite, cleaned up after he was done and took the time to check in.
I also have to mention Sam's colleague (apologies for not remembering her name) who we spoke to when we scheduled; she too provided outstanding service and assistance.
I highly recommend Sam & Residential Heating and Air Conditioning services.
Thank you again.
We have had very good experiences with Residential...our air conditioner went out on Sunday July 19th...called Mon and someone came out same day tho they were very busy. Fixed problem immediately. Our service Person Caesar did supper job...thank you very much . Ted Olson
Great service of only what we needed, at a reasonable price. On time and completed as promised. No B.S. like some of the Big company cartoon trucks around town.
