Reviews
Brett and Charlie did a great job installing a mini split.
Excellent service
Very friendly
Service technician was on-time, friendly, knowledgeable, explained everything thoroughly. Definitely recommend them.
I had a great experience hiring residential heating and air conditioning company. Hudson the manager and the technicians were extremely knowledgeable and professional. I would 100 percent recommend this company.
Brett and Charlie did a great job replacing our HVAC. They were very professional, fast and efficient with their work. I would highly recommend them.
TL:DR
I got a new furnace replaced at my home by Residential Heating and Air Conditioning, and the process was great, smooth, in reasonable time with a reasonable price with both the sale person Dave, and the installer Brett and Charlie. I would definitely do business with them again.
Details:
My furnace started acting up so I called one of the big HVAC contractor in the area to have a look, and I was recommended a total cost over $4500 to fix multiple different things that the tech suspected may be the problem of my 16 Rheem furnace. I then decided to look into getting it replaced and was getting different quotes from different HVAC contractor.
This is when I found Residential Heating and Air Conditioning. They sent Dave over to have a look at the system to provide a quote for a new furnace the same day I requested for it. It was great working with Dave, no pushy sell at all and no rush on decision and also no "you have to answer in 1-2 days to receive this specific discount" tactic. I appreciate that he allows me to have time to think about my option before making a decision, with all the initial discount offer intact. We were able on agree on the price. He also offered if I want my furnace to have a second opinion from the HVAC tech before deciding whether I would want to fix it or get it replace, and if I decided to get it replace, he can help me get the diagnose fee deducted from the total cost of installation. He was also respectful about the first initial payment over the phone and offer to stop by to get the payment, if I do not feel comfortable giving my card number over the phone.
On the day of the installation, Brett and Charlie showed up on time and started with the installation pretty quickly. They were very polite and Brett explained to me what their plan is and how long it would take to get the furnace replaced in the beginning. The work was done in reasonable time and looks great, and at the end Brett explained to me all the things that was done and answered all the questions that I have. They also keep the work area fairly clean afterward. Overall, the installation was smooth and in reasonable time.
They also handle the rebate for the furnace from their office so customer do not have to fill it out themselves. I will update my review with more details once that that is done.
Updated: Got the rebate in the mail 2 months later from the gas company. No issue and straightforward.
Brett installed a new heat vent into my bathroom remodel. It was meticulously done in a little over an hour! Very pleased with service. Luke serviced my ac unit and upstairs mini split unit. Very good communicator and we will definitely call them again!
Timely and effective
Got the job done on a late Afternoon
It's what I needed
Cody did an awesome job. Really appreciate his customer service.
