I spoke to Renee over the phone. She was fantastic and suggested few next steps, without setting up a service call. Loved your inputs and honesty. Thank you.
This company is wonderful to work with. I've been using them for the last 5 years when any issue comes up with my heat or ac. When my ac was leaking and my Freon discontinued, they hunted some down so that I could get a few more years out of it, which I did! I just replaced the system today and Javier was courteous, efficient, knowledgeable and fast! He made sure to review everything with me and what would happen next, electrician and inspections. All of which was taken care by Residential directly. My install price included all of this which is much easier than trying to coordinate those things yourself. I highly recommend this company: fair, honest and top notch customer service!
Considering the timing of the year during the hot summer, Residential came out and repaired my A/C in a very timely basis. I had called two other companies and they were going to be two to three weeks before they could get to me. The service manager Renee was very helpful getting this accomplished.
Unfortunately, the repair exposed the fact that the A/C unit was on its last leg. To help remedy the situation, they responded again within days and installed a new A/C unit. I felt they bent over backwards to resolve the overall problem. I feel now that I have the best A/C unit that my house has ever had and it doesn't have to work as hard as my previous units.
Very pleased with their service.
I have used this company since I moved back to MN in 2010 and I recommend them to everyone. They installed and supported my system in my house - and since my move to a townhouse they'll be doing an install after this repair.
They care. Renee is service scheduling is kind, remembers you and works miracles. This trip I had one of the owners doing my service work - I can see why I love this company!! They are priced fairly. Stand by their work. You could not do better than this team!
Residential Heating & Air are very professional, explained everything and did a great job repairing my a/c. The repair was done in a timely manner. I would recommend them.
They were the most responsive; gave the best deal, and were flexible with payment options. In the Twin Cities area they are by far and away the best company for new furnace installation! They gave me a bundle deal for two furnace installs for my duplex. They basically saved me and tenants; I don't know what would have happened without them. The competition was twice as expensive and not as friendly. They are THE BEST. I APPRECIATE YOU!
Chris was very pleasant and easy to deal with and they showed up on time and got the job done quickly, very positive experience
Chris and his team were great! Our furnace went out over the weekend and Chris was there the next day to discuss pricing of a new furnace. His prices were the lowest of all the quotes we received. His team was able to come over the following day to install our new furnace. We are so grateful for Chris and his team for their promptness & keeping us warm in this -15 degree weather!