Reviews
I diagnosed my furnace as having a crack in one of the runners. Reached out to these folks. Renee was patient and great in explaining to me the process (mostly me griping about the diagnosis fee they charge, but it is understandable as they have to file the warranty paperwork/deal w disposal/etc).
I forget who the tech was but he was professional and quick. My heat exchanger was just about to fall out of warranty so I'm glad we got it sorted out. It's been two years and the furnace is working great.
Thanks again!
Residential has been my go-to for many years. Always clear and consistent communication combined with stellar installation standards. I wouldn't trust my HVAC with any other firm.
Huge thank you to Chris for coming out to diagnose and fix an issue with my furnace not kicking in. It turned out to be an issue with the thermostat needing to be replaced. He was kind to recommend a model and had it installed in no time. I was impressed with the overall service experience and so relieved to have my furnace working again! Feeling very grateful for the referral through a neighbor. I would absolutely call on these guys again for help in the future.
Residential serviced my repair that they inherited from another provider, and ultimately they replaced it. The cost was very fair, and more importantly, they were easy to work with, responsive, fit it into my schedule, and even the city inspectors commented that the work was well done, plus they commented that Residential always does good work. Very pleased.
They were great to work with and offered very fair pricing. Highly recommend
Initially helpful via phone as I was trying to diagnose the problem. When that method didn't bear fruit a service tech was scheduled to determine the cause of the alarm code. Within minutes the furnace was declared fouled and shut down. The next day a new furnace was installed. Very efficient and professional team. Also assisted getting the new WiFi thermostat on line.
Dane was very through in explanation k everything and what furnace would be sufficient for us. He also got it for installation the next morning, which is good as our old furnace went out just before the artic air was set to come in.
