Reviews
Huge thank you to Chris for coming out to diagnose and fix an issue with my furnace not kicking in. It turned out to be an issue with the thermostat needing to be replaced. He was kind to recommend a model and had it installed in no time. I was impressed with the overall service experience and so relieved to have my furnace working again! Feeling very grateful for the referral through a neighbor. I would absolutely call on these guys again for help in the future.
Residential serviced my repair that they inherited from another provider, and ultimately they replaced it. The cost was very fair, and more importantly, they were easy to work with, responsive, fit it into my schedule, and even the city inspectors commented that the work was well done, plus they commented that Residential always does good work. Very pleased.
They were great to work with and offered very fair pricing. Highly recommend
Initially helpful via phone as I was trying to diagnose the problem. When that method didn't bear fruit a service tech was scheduled to determine the cause of the alarm code. Within minutes the furnace was declared fouled and shut down. The next day a new furnace was installed. Very efficient and professional team. Also assisted getting the new WiFi thermostat on line.
Dane was very through in explanation k everything and what furnace would be sufficient for us. He also got it for installation the next morning, which is good as our old furnace went out just before the artic air was set to come in.
On a Thursday morning @3am my 19 year old furnace finally broke down. My furnace was "red tagged". I had assumed i would not have heat until the next week at best.
I wanted to support the local businesses and called Residential. I talked with Renee at the end of the day and she was super helpful and went above and beyond to line me up for an install the next day (8am on friday). The next day bright and early they showed up to look at the install. Within short while the installers arrived. Everything went great and the entire team was great.
This entire situation went very well and would recommend them for sure. 5 out of 5
Awesome team from finish to end! Great customer care and quality install! So glad we went with them!
Dane from Residential Heating and Air Conditioning is an excellent service technician. This was our first time using this HVAC company. I'll start with a thank you to Residential for sending Dane our way. He was courteous and very patient. Overall, the quality of the service call was reflected in Dane's on-time arrival and in his ability to communicate and advocate on our behalf (read on). I ask a lot of questions. He answered every one. We have been in our house for one year. New to the Twin Cities, we asked around and chose Residential for a winter furnace inspection (furnace was newly installed in 2021 by a different company) Dane was concerned that a part under warranty was running way too hot. He immediately called the office for approval to order a replacement part from the manufacturer (affirmative). At the end of visit, Dane asked if we had any other questions related to our HVAC system. Without question, I'll use Residential Heating again.
